Tuesday, August 7, 2007

Carnival Goes Wireless

Carnival Goes Wireless

Posted by samc on August 7th, 2007

Firetide, a developer of wireless mesh networks, today announced that Ray Cammack Shows (RCS), one of the largest carnival midway companies in North America with 9 million annual visitors, has successfully deployed a Firetide network. The Firetide network supports the entire operation of the enterprise, including real-time eTicketing, inventory management, and time card tracking for over 500 full-time and temporary employees.

Managing a fleet of over 80 trucks, RCS is a self-contained mobile entertainment company. The RCS “traveling” wireless infrastructure includes 46 Firetide nodes, 35 access points, and over 300 hand-held cordless scanners and POS terminals. Data from the scanners, including ticket redemptions, time card logs, and inventory levels in each game booth are communicated in real-time to the operations center, enabling immediate response.

RCS embarked on a business reengineering initiative in 2006 with the goal to implement a completely “digital” midway to deter ticket fraud, reduce paper waste, and optimize inventory and personnel management. RCS needed a secure infrastructure that could be rapidly deployed and perform in any environment that its IT team faced.

The RCS IT team has protocols in place to deal with unexpected challenges, such as interference that impacts communications between access points and scanners. The Firetide backbone, however, has been the most resilient part of the wireless network: operating at 5 GHz, it is the component least susceptible to interference from common Wi-Fi devices that operate at 2.4 GHz.

Firetide HotPort mesh nodes and access points support video surveillance, Internet access, public safety networks, and temporary networks wherever rapid deployment, mobility, and ease of installation are required

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